New Casino Terms and Conditions

To open an account at New Casino, you must provide accurate and complete information. The mobile number or email address used during registration must be your own. Using someone else's details to create an account is a direct violation of our terms and conditions.

• Each individual only one account per account. Creating multiple accounts will result in all accounts being closed and deposited funds may be forfeited.
• Keeping your account password confidential is your responsibility. You must not share your password with anyone.
• Selling, transferring, or renting your account to a third party is strictly prohibited.
• New Casino may request identity verification documents at any time. Payments may be delayed if verification has not been completed.
• If suspicious activity is detected, the account may be temporarily or permanently suspended.

All deposits and withdrawals at New Casino are fully secure and encrypted. We support transactions via bKash, Nagad, Rocket, credit/debit cards, and cryptocurrency.

• Minimum Deposit Limit: BDT 500. The maximum deposit limit depends on the payment method.
• Withdrawal requests are typically 24 to 72 hours are processed within.
• Account verification must be completed before a withdrawal can be processed.
• The account used for deposits must be the same account used for withdrawals.
• New Casino reserves the right to suspend payments if money laundering or fraud is suspected.
• If a deposit bonus is active, the wagering requirement must be met before a withdrawal can be made.

New Casino offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own terms, which are detailed on the bonus page.

• Bonuses apply to one account only. The same person cannot claim bonuses across multiple accounts.
• Most bonuses Wagering Requirement — meaning the bonus amount must be wagered a set number of times.
• Bonus validity is generally between 7 and 30 days. Once expired, the bonus will be cancelled.
• Any attempt to abuse a bonus may result in the bonus being cancelled and the account suspended.
• New Casino reserves the right to modify or cancel any bonus offer at any time.

All games at New Casino are completely fair and powered by RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be manipulated by anyone.

• Any type of Cheating, hacking, or the use of software Any attempt to influence game outcomes is strictly prohibited.
• Collusion — placing bets simultaneously across multiple accounts — is strictly prohibited.
• Using bots or automated software to play is strictly prohibited.
• Disrespectful behaviour toward dealers or other players in the Live Casino is prohibited.
• Any funds incorrectly credited due to a technical error must be returned.

New Casino believes in responsible gaming. We want every user to play for fun, not out of pressure. To support this, our platform includes a range of protective measures.

• Deposit Limit: You can set how much BDT you want to deposit daily, weekly, or monthly.
• Session Limit: Set a time limit on how long you spend playing.
• Loss Limit: If your losses exceed a set amount, your game will be stopped automatically.
• Self-Exclusion: If you feel you may be developing a gaming addiction, you can self-exclude your account for a set period.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

To learn more, visit our Responsible Gaming Page Visit.

New Casino makes the protection of your personal information its top priority. All data on our platform is secured using SSL encryption technology.

• Your personal information will be used solely for the purpose of providing our services.
• Your information is not shared with third parties, except where required by law.
• You may request to view, correct, or delete your personal information at any time.
• To learn more about our use of cookies, please see our Privacy Policy Read.

New Casino reserves the right to temporarily or permanently suspend an account in the following circumstances:

• Violation of the Terms & Conditions.
• Registering with false information.
• Evidence of bonus abuse or fraud.
• Suspicion of money laundering or illegal activity.
• Upon receipt of an order from a court or regulatory authority.

Users may request account closure at any time. Any deposited funds will be returned; however, bonuses with incomplete wagering will be forfeited.

New Casino strives to deliver the highest quality of service. However, our liability is limited in the following areas:

• If a game or transaction is interrupted due to loss of internet connection.
• If a delay occurs due to a third-party payment gateway issue.
• In the event of an unexpected technical failure.
• Losses resulting from the user leaving their own password unsecured.

These terms and conditions are governed by international online gaming laws. New Casino is a licensed online gaming operator.

• For any disputes, please contact our support team in the first instance.
• If no resolution is reached, the dispute will be settled through independent mediation.
• If any part of these terms is found to be unenforceable, the remaining provisions will continue to apply.

If you have any questions about our terms and conditions, please contact the support team.

New Casino reserves the right to update these terms and conditions at any time. In the event of changes:

• You will be notified via your registered email or app notification.
• For major changes, at least 7 days' notice will be given in advance.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.